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Data Retention

How long different types of data are stored and the criteria for deletion.

Effective Date: February 17, 2026

1. Introduction

This Data Retention Policy (“Policy”) explains how BEYOND’NORME (“Company”) collects, retains, and deletes data. Our commitment is to protect user privacy, maintain data security, and comply with applicable laws and regulations.

2. Data Categories Collected

BEYOND’NORME collects the following categories of data to operate and improve the Platform:

  • User Account InformationName, email address, and account credentials.
  • Usage DataInteraction data, log data, IP addresses, and device information.
  • Transaction DataPayment information and transaction history.
  • Support DataCommunications with BEYOND'NORME support.

3. Data Retention Periods

Data is retained only for as long as necessary for operational, legal, and security purposes.

User Account InformationDuration of account + 12 months
Usage Data24 months
Transaction Data7 years
Support Data36 months

4. Reasons for Data Retention

BEYOND’NORME retains data for the following purposes:

  • Operational Needs: To deliver, maintain, and improve the Platform.
  • Legal Compliance: To meet regulatory, tax, and audit requirements.
  • Security: To detect, prevent, and investigate fraud or unauthorized access.

5. Data Deletion and Anonymization

Data is deleted or anonymized when it is no longer required:

  • Upon expiration of the retention periods listed above, data is securely deleted or anonymized.
  • Users may request deletion of their account and associated data, subject to legal and operational requirements.
  • Certain data may be retained longer if required for compliance, dispute resolution, or security investigations.

6. Policy Updates

This Policy may be updated periodically. Changes become effective immediately upon posting on the Platform. Continued use of the Platform signifies acceptance of the updated Policy.

7. Contact Information

For questions regarding this Data Retention Policy, contact:

8. Governing Law

This Policy is governed by the laws of the State of California, United States.

By using the BEYOND’NORME platform, you acknowledge that you have read, understood, and agree to this Data Retention Policy.