Privacy Policy

1. Introduction

Welcome to BEYOND’NORME. This Privacy Policy explains how we collect, use, store, and protect your information when you access our digital operator platform. We are committed to safeguarding your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA).

By using our platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Account InformationName, email address, password, and other details you provide when creating an account.
• Payment InformationProcessed securely by third-party payment providers. BEYOND’NORME does not store credit card numbers.
• Analytics DataInformation about how you interact with the platform, including device data, usage patterns, and performance metrics.
• Community InteractionsContent you share or post within community features.
• Communication PreferencesYour choices regarding email updates, notifications, and marketing messages.

3. How We Use Your Information

We use your information to:

• Operate and maintain your account
• Process payments and manage transactions
• Improve platform performance and user experience
• Communicate updates, promotions, and service information
• Ensure compliance with legal obligations

4. Data Sharing

BEYOND’NORME does not sell personal data.

We may share information with:

• Payment processors
• Analytics and performance tools
• Service providers assisting with operations
• Legal authorities, if required by law

All third parties are required to protect your information.

5. Cookies

We use cookies and similar technologies to:

• Improve platform functionality
• Remember your preferences
• Analyze usage patterns

You may disable cookies through your browser settings, but some features may not function properly.

6. User Rights (California Residents)

Under the CCPA, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Access your data
• Opt-out of data sale (not applicable — we do not sell data)

To exercise these rights, contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of electronic transmission or storage is completely secure.

9. Third-Party Services

Our platform may link to third-party websites or services. We are not responsible for their privacy practices.

We encourage you to review their policies before providing personal information.

10. Children’s Privacy

Our website is accessible to users of all ages. However:

• Account Creation, Purchases, & Community ParticipationIntended for individuals 18+. This protects both the platform and the user.
• Users Under 13

  We do not knowingly collect personal information from children under 13 without verified parental consent, as required by COPPA.

  Children under 13 may only use publicly accessible portions of the website with a parent or guardian’s permission.

  If we learn that we collected information from a child under 13 without consent, we will delete it promptly.

• Users aged 13–17

  May browse the website freely.

  May not create an account, make purchases, or participate in community features without parental or guardian consent.

11. International Users

If you access BEYOND’NORME from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will include a new effective date. Continued use of the platform constitutes acceptance of the updated policy.

13. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us at: